top of page
FAQ
Frequently asked questions
Shipping & Delivery
Orders & Support
We typically process orders within 1-3 business days. Delivery times vary by destination: United States: 7-15 business days, Europe: 10-18 business days, Rest of the World: 14-21 business days. Please note that during peak seasons (such as holidays), delivery may take slightly longer. You will receive a tracking number via email once your order has shipped.
We accept returns within 30 days of delivery for items that are unused and in their original packaging. To initiate a return, please contact us at support@huxwellgoods.com with your order number. Once we receive and inspect the item, we will process your refund within 5-7 business days to your original payment method. Please note that return shipping costs are the customer's responsibility unless the item arrived damaged or defective.
bottom of page